Where are the products made?
All products are made in China. Lights products are largely made in Guzhen, Zhongshan, China, aka Lighting Capital of the World :)
How much is shipping?
I can basically ship to everywhere in the world, and am happy to offer FREE shipping (including taxes, duties and international processing) to most countries.
In the unlikely event that I cannot ship to you or need to charge you for shipping, I will contact you after you have placed your order. If you have any questions, please feel free to contact me at valerie@weaversground.com anytime.
When will I receive my order?
Your order will be shipped out in 1-3 days.
Recent shipping times -
UK: 8-12 days
Europe: 8-12 days
US: 10-15 days
Australia: 10-15days
Rest of World: most likely within 25 days
Can I return or exchnage the item?
Return & exchange requests are accepted within 100 days upon receipt of the item. Warehouses that accept returns are listed below:
- Delaware, United States
- Oregon, United States
- Richmond, Canada
- Hayes, United Kingdom
- Nordrhein-Westfalen, Germany
- Nanteuil-le-Haudouin, France
- Queensland, Australia
- Osaka, Japan
- Tokyo, Japan
Please understand that customers will be responsible for the return shipping cost to any of these warehouses, while I will be responsible for the shipping cost back to China. Please contact me at valerie@weaversground.com for the full return address of any of these warehouses or if you have any questions.
More questions?
Please see the product pages for product-specific FAQs, or email me at valerie@weaversground.com
Other inquiries?
Please reach out to me at valerie@weaversground.com